Privacy Policy

Last Updated: August 4, 2026

Introduction

This Privacy Policy explains how velvet-lynx collects, uses, stores, and protects personal information provided by users of our website and services. We are committed to ensuring your privacy is protected in accordance with applicable data protection laws.

Information We Collect

We collect information that you provide directly to us when you:

• Submit consultation request forms
• Communicate with us via email
• Visit our office in person
• Subscribe to newsletters or updates

The types of personal information we may collect include:

• Full name
• Email address
• Travel preferences and requirements
• Any other information you choose to provide

How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and consultation requests
• To develop personalized travel itineraries and proposals
• To communicate with you about your bookings and services
• To send relevant information about our services, with your consent
• To improve our website and service offerings
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Your consent when you submit forms or subscribe to communications
• Contractual necessity when providing travel planning services
• Legitimate interests in operating and improving our business
• Legal obligations under applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in delivering our travel planning services (accommodation providers, tour operators, transport companies) only when necessary to fulfill your travel arrangements
• Legal authorities when required by law or to protect our legal rights

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Consultation requests and correspondence are typically retained for three years following the last interaction.

Your Rights

Under data protection laws, you have the following rights:

• The right to access personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict processing of your data
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance user experience and analyze site usage. For detailed information about our use of cookies, please refer to our Cookies Policy.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

velvet-lynx
42 Duke Street
Liverpool L1 5AS
United Kingdom
Email: [email protected]